The Only Verified Review System in Pet Grooming Because Your Pet Deserves the Truth.

4.8

42222

Reviews

5.0

90.37%

4.0

4.75%

3.0

1.74%

2.0

1.21%

1.0

1.91%

Our platform allows reviews only from completed appointments, guaranteeing you read genuine experiences from real users.

4.8

42222

Reviews

5.0

90.37%

4.0

4.75%

3.0

1.74%

2.0

1.21%

1.0

1.91%

Jennifer S ( Brooklyn,NY )

Last Booked 15 Nov, 2025 (8 Appts)

Nora

Booking Experience

3.0

Groomer Rating

5.0

He was very careful and thorough with my cat. She gets so anxious, but returns happy and so nicely groomed!!! Andres does an amazing job!!!

Serviced by Andres G

Dog & Cat Groomer

SCHIVAUGHN C ( Brooklyn,NY )

Last Booked 15 Nov, 2025 (3 Appts)

Yorkshire Terrier

Bentley

Booking Experience

5.0

Groomer Rating

5.0

Took his time with my baby and he smells amazingly

Serviced by Andres G

Dog & Cat Groomer

Nicole M ( Brooklyn,NY )

Last Booked 28 Oct, 2025 (17 Appts)

Shih Tzu

Charley

Booking Experience

5.0

Groomer Rating

5.0

Andres is the best!! Charley loves him and he is so patient and kind with him

Serviced by Andres G

Dog & Cat Groomer

Cathy ( Hollis,NY )

Last Booked 28 Oct, 2025 (9 Appts)

Border Collie

Honey

Booking Experience

5.0

Groomer Rating

5.0

Please is he wonderful. Please schedule him for all of my appointments.

Serviced by Andres G

Dog & Cat Groomer

Vanessa B ( Brooklyn ,NY )

Last Booked 23 Oct, 2025 (1 Appts)

Vader

Booking Experience

5.0

Andres stayed in constant communication with me.

Groomer Rating

5.0

He did a great job!

Serviced by Andres G

Dog & Cat Groomer

Sanjidha K ( Bellerose,NY )

Last Booked 15 Oct, 2025 (5 Appts)

Tom

Booking Experience

5.0

Groomer Rating

5.0

Always the best, great with advising and going over all my questions and concerns, thank you

Serviced by Andres G

Dog & Cat Groomer

Claire M ( Breezy point,NY )

Last Booked 03 Oct, 2025 (1 Appts)

Shih Tzu

Teddy

Booking Experience

5.0

Groomer Rating

3.0

Did a good job but was almost 6 hours late

Groomit’s Response

Hi Claire, thank you for your feedback. We’re glad to hear Teddy’s grooming went well, though we sin...

Serviced by Andres G

Dog & Cat Groomer

Marcello R ( Brooklyn,NY )

Last Booked 01 Oct, 2025 (2 Appts)

Sticky

Booking Experience

5.0

Groomer Rating

5.0

Andres is so patient with my cats and is a great communicator.He does a fantastic job consistently! We’re lucky to have him as our preferred groomer

Serviced by Andres G

Dog & Cat Groomer

Leah C ( Brooklyn ,NY )

Last Booked 26 Sep, 2025 (4 Appts)

Yorkie

Charlie

Booking Experience

5.0

He's very accommodating

Groomer Rating

5.0

He will always be my go to my Charlie always looks and smells amazing

Serviced by Andres G

Dog & Cat Groomer

John G ( brooklyn,NY )

Last Booked 17 Sep, 2025 (2 Appts)

Papillon

The Bear

Booking Experience

4.0

Groomer Rating

5.0

Bear is so happy, running around like a puppy after his grooming 🐶

Serviced by Andres G

Dog & Cat Groomer

How does GroomIt collect customer reviews?

After every completed appointment, pet parents are invited to leave a review directly in the GroomIt app or on our website. Only customers who have booked and completed a service with GroomIt can leave a review, ensuring all feedback is from verified experiences.

Are GroomIt reviews verified?

Yes. Reviews on GroomIt are only submitted by real customers who have used our services. We do not purchase, edit, or fabricate reviews—what you see reflects the genuine feedback of pet parents across the country.

Can I see reviews for individual groomers?

Absolutely. Each groomer on GroomIt has their own profile where you can read verified reviews from past customers. This helps you choose the professional that best matches your pet’s needs.

Why do GroomIt reviews matter?

Reviews help new customers feel confident when booking, and they give groomers valuable feedback to improve their services. With tens of thousands of verified reviews nationwide, GroomIt maintains one of the highest-rated pet grooming experiences in the industry.

Can GroomIt remove reviews?

We believe in transparency. Reviews are only removed if they contain offensive language, personal information, or violate our community guidelines. Otherwise, we display all feedback—positive or negative—so pet parents see the full picture.

What is a GroomIt Response on a review?

Sometimes you’ll see a “GroomIt Response” attached to a customer review. This means our team and the groomer have worked together to provide clarification or address concerns raised in the review.

In some cases, GroomIt may respond directly to explain what happened or outline how we’re fixing an issue.

In other cases, the groomer themselves may want to respond, and GroomIt supports them in doing so.

Our goal is not to “cover up” feedback but to show that GroomIt is actively listening, collaborating with groomers, and making improvements so every pet parent feels heard.

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